All of our packing and shipping materials are made from recycled materials, including the envelope.

Your order will ship using our preferred carrier based on the service you selected. Currently, all international shipments are shipped via Federal Express.

If your order was placed before 12:00 pm Eastern time, Monday through Friday, then we will do our very best to ship your package the same business day. Health-care practitioners should then expect to receive their order within 1-2 business days. Patients placing an order should expect to receive their order within 2-10 business days, taking into consideration any unforeseen circumstances.

Yes we do! A flat fee for Canada shipments is $14.99. All other international shipments have a flat rate of $49.99. For questions about international shipping, please contact our Customer Service Department at support@thornevet.com.